What (laptop, component, monitor) are you checking? Are you getting a specific error message on the portal? Do you need help submitting a repair claim ? Share public link
You’ve just bought a used ASUS ROG Zephyrus laptop, or perhaps your ASUS TUF motherboard started acting up after 14 months. The first question that comes to mind: Is it still under warranty?
Check the original box sticker or the barcode sticker on the PCB. Desktops & Monitors: Locate the sticker on the back panel. 2. Use Windows Command Prompt
| Status Message | Meaning | Action Required | |----------------|---------|------------------| | In Warranty | Covered for repairs (parts + labor) | File a repair request via MyASUS app | | Out of Warranty | Coverage expired | Paid repair or upgrade | | Invalid Serial Number | Typo or counterfeit product | Double-check SN or contact ASUS | | Regional Mismatch | Product not intended for your country | Contact local ASUS support | asus warranty check link
Drops, liquid spills, cracked screens, or crushed chassis (unless you purchased ASUS Accidental Damage Protection).
Go to the ASUS Warranty Status Inquiry page.
If your sticker is scratched off or missing, you can pull the serial number directly from the system firmware: Press the , type cmd , and press Enter. Copy and paste the following command: wmic bios get serialnumber Use code with caution. Press Enter to view your hardware serial number instantly. Understanding Your Warranty Status Results What (laptop, component, monitor) are you checking
For more specific information regarding your device, it is highly recommended to use the official ASUS Warranty Status Inquiry page to avoid phishing sites.
Look at the bottom case of your machine. The serial number is printed on a small barcode sticker, directly preceded by the letters "SN" or "Serial Number."
When the lookup tool processes your serial number, it generates a summary screen containing critical data points: Share public link You’ve just bought a used
: Look for a sticker on the bottom of laptops, the back of monitors, or the side of components (motherboards/GPUs). It is typically next to a barcode and labeled "SN" or "Serial Number." Original Packaging : Check the barcode label on the box the product came in. System Settings (Windows) Windows Key + R and press Enter. wmic bios get serialnumber and press Enter. MyASUS App
: If your warranty date is incorrect and you upload an invoice for correction, it can take up to 48 hours for ASUS to review and update it. Some users on Reddit have reported even longer delays for warranty extension validations. Pro Tips for Users