Building a team that reflects diverse backgrounds and perspectives.
Shops must play upbeat music to keep energy levels high. Employees are expected to match this vibe, moving quickly while maintaining a joyful attitude.
Being on time is crucial at Dutch Bros, as a single late employee can disrupt the entire fast-paced operation. The handbook outlines a clear, escalating attendance policy based on the number of infractions: dutch bros employee handbook top
Practical tip: Know the location of first-aid kits and emergency exits; report hazards immediately.
Financial support for continuing education. Building a team that reflects diverse backgrounds and
The handbook details how employees rotate through different roles during a shift, including the "Window" (cashier/order taker), "Shot Quality" (espresso extraction), and "Milk" (steaming and mixing).
Here is a comprehensive breakdown of what to expect regarding your uniform and appearance, ensuring you look the part of a knowledgeable and enthusiastic Dutch Bros team member. 1. The Dutch Bros "Top" Requirement: Free Swag Every Month Being on time is crucial at Dutch Bros,
Take care of your branded gear, as it is a required part of your uniform.
The Dutch Bros Employee Handbook is more than just a rulebook—it's the cornerstone of the company’s unique culture and operational blueprint. For anyone aspiring to join the "Dutch Mafia," as the company’s loyal fans and employees are often known, understanding the handbook is the first step to success. This guide breaks down everything you need to know about the handbook, from its core principles and policies to the benefits and training that make Dutch Bros a standout employer.