Professional installers often use a serial console to reset Hi Sharp DVR passwords. This requires a USB-to-TTL converter and terminal software like PuTTY.
Take a photo or screenshot of this dynamic code/QR code and send it to your regional distributor or contact Hi Sharp technical support at sales@hisharp.com.tw with your model and serial number to receive a temporary reset code. 3. Physical Hardware Reset (Motherboard)
Send this screenshot to your local distributor, or email it to sales@hisharp.com.tw , including your model number and serial number. hi sharp dvr reset password fix
This is the most modern and reliable method provided directly by Hi Sharp Support .
If the DVR is new or has been recently factory reset, try the manufacturer's default credentials: admin Default Password: 123456 Alternative: Some older IP tools use Admin / Admin . 3. Hardware Reset (Internal Battery) Professional installers often use a serial console to
Examine the surface of the green motherboard closely near the storage SATA ports, the main processor heat sink, or the front panel ribbon cable socket.
| Problem | Likely Cause | Solution | |---------|--------------|----------| | Hardware reset button not working | Button requires holding during power-on, not after | Unplug, hold button, plug back in while holding | | DVR beeps but password unchanged | Reset was incomplete | Repeat reset, holding button for longer (30+ seconds) | | CMOS removal didn't reset password | Residual charge remained | Remove battery for 15–20 minutes or short the CMOS jumper | | "adwsws" method fails | USB drive not formatted correctly | Use FAT32 format; ensure firmware file matches model | | Generated temporary password doesn't work | Date/time on DVR is incorrect | Sync DVR clock before generating password | | Can't find reset button anywhere | Model may lack one | Use CMOS removal or manufacturer support method | If the DVR is new or has been
If you have the DVR connected to the internet and added to your phone, you may be able to reset it through the app.
Once you successfully perform a , take these steps to avoid repeating the nightmare:
If you cannot use the digital methods, a hard reset is the next option. This involves opening the device.
Open the app and select the "H.264" or "General DVR" option.