Warranty Check - Infortrend
The following story illustrates the journey of a system administrator navigating the Infortrend warranty and support ecosystem. The System Admin's Weekend Rescue
⚠️ Without the original proof of purchase, Infortrend may base warranty coverage solely on the manufacturing date (usually 30–90 days after the unit leaves the factory).
A: Software is provided under a separate license agreement, not the hardware warranty. However, Infortrend offers technical support for in-warranty products, including assistance with software-related installation questions. infortrend warranty check
To ensure long-term investment protection beyond the initial 3-year period, Infortrend offers several extended warranty options.
AFRP provides faster advanced replacement of hardware components, such as controllers, power supplies, and fans. A unique chassis serial number is registered against the AFRP at the time of purchase. If purchased, Infortrend issues a document containing: The following story illustrates the journey of a
If your reveals that your coverage has expired, you have several options:
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. A unique chassis serial number is registered against
The warranty only covers Infortrend-branded hardware, provided customers operate the system within supported configurations and use certified components.
Don’t panic. Infortrend and third-party vendors offer options.
If you previously registered your product on Infortrend’s website:
For end users who purchased through a reseller (not directly from Infortrend), the should be that reseller or distributor, as the limited warranty is not transferable directly.