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Negotiation is not just about the words you say; it is about how you say them. Voss introduces concepts like the "Late Night FM DJ Voice"—a calm, soothing register designed to lower the other party's defenses.
In the high-stakes world of negotiation, there is one golden rule that most self-help gurus get dangerously wrong: never compromise . According to former FBI hostage negotiator Chris Voss, splitting the difference is not a path to peace; it is a formula for mutual loss.
Identify and name your counterpart's emotions. Use phrases like, "It looks like you're afraid of losing control," or "It seems like you feel this contract is unfair." Labeling diffuses negative emotions and reinforces positive ones. 4. Triggering "That's Right"
Never Split the Difference audiobook, authored by former FBI hostage negotiator Chris Voss and Tahl Raz, is available for online listening through major retailers and library services. Originally published in
Use your app's bookmark tool to flag the chapters on salary negotiation or dealing with difficult personalities for quick future reference.
The Tactical Empathy Audible
The primary advantage of the audiobook format for this specific title lies in the author himself. Chris Voss, a former lead international kidnapping negotiator for the FBI, narrates the introduction and is featured throughout the recording. In 2021, as the world grappled with the isolation of the ongoing pandemic, the human voice became a powerful tether to reality. Voss’s voice—calm, authoritative, yet surprisingly empathetic—serves as the perfect vehicle for his material. Negotiation, Voss argues, is not about bullying or logic; it is about "tactical empathy." Reading these words on a page is instructive, but hearing the intonation in Voss's voice makes the lesson actionable. The audiobook transforms from a passive narrative into an interactive simulation, allowing the listener to hear exactly how a "late-night FM DJ voice" should sound to de-escalate tension.
Identifying and naming the other person's emotions to diffuse negativity.
Disclaimer: Platform availability for 2021 is historical. For current listening options, check individual services, as catalogs change regularly.
Many subscription services include this title in their audiobook libraries.
Setting the stage with a high or low number to frame the negotiation. Final Thoughts: A Skill for Life
Negotiation is not just about the words you say; it is about how you say them. Voss introduces concepts like the "Late Night FM DJ Voice"—a calm, soothing register designed to lower the other party's defenses.
In the high-stakes world of negotiation, there is one golden rule that most self-help gurus get dangerously wrong: never compromise . According to former FBI hostage negotiator Chris Voss, splitting the difference is not a path to peace; it is a formula for mutual loss.
Identify and name your counterpart's emotions. Use phrases like, "It looks like you're afraid of losing control," or "It seems like you feel this contract is unfair." Labeling diffuses negative emotions and reinforces positive ones. 4. Triggering "That's Right" never split the difference audiobook online listen 2021
Never Split the Difference audiobook, authored by former FBI hostage negotiator Chris Voss and Tahl Raz, is available for online listening through major retailers and library services. Originally published in
Use your app's bookmark tool to flag the chapters on salary negotiation or dealing with difficult personalities for quick future reference. Negotiation is not just about the words you
The Tactical Empathy Audible
The primary advantage of the audiobook format for this specific title lies in the author himself. Chris Voss, a former lead international kidnapping negotiator for the FBI, narrates the introduction and is featured throughout the recording. In 2021, as the world grappled with the isolation of the ongoing pandemic, the human voice became a powerful tether to reality. Voss’s voice—calm, authoritative, yet surprisingly empathetic—serves as the perfect vehicle for his material. Negotiation, Voss argues, is not about bullying or logic; it is about "tactical empathy." Reading these words on a page is instructive, but hearing the intonation in Voss's voice makes the lesson actionable. The audiobook transforms from a passive narrative into an interactive simulation, allowing the listener to hear exactly how a "late-night FM DJ voice" should sound to de-escalate tension. According to former FBI hostage negotiator Chris Voss,
Identifying and naming the other person's emotions to diffuse negativity.
Disclaimer: Platform availability for 2021 is historical. For current listening options, check individual services, as catalogs change regularly.
Many subscription services include this title in their audiobook libraries.
Setting the stage with a high or low number to frame the negotiation. Final Thoughts: A Skill for Life