: Navigate to the "Forgot Password" section in the app settings and scan the QR code displayed on your monitor.
Locate the silver, coin-shaped on the motherboard. Gently pop the battery out using a small flat tool.
Losing the password to your XMeye DVR can completely lock you out of your security system, leaving you unable to view playback or change critical settings. Fortunately, because XMeye-supported DVRs (typically manufactured by Xiongmai) share a common architecture, there are several reliable ways to regain access.
Once logged in, navigate immediately to the system settings and create a strong, new password for your device.
Note: Once you input a successful Super Password, the DVR will automatically reboot and wipe the old password, reverting the admin password back to blank. 🔌 Step 4: The Hardware Reset (For Advanced Users)
Once you have gained access, set a strong password. Go to Main Menu > Account and change the password from the blank default to something secure. Failing to do this leaves your security camera network vulnerable to unauthorized access. If you can tell me:
Use a (available as mobile apps or online tools) and input that specific date. The tool will generate a temporary 6-digit code.
If you cannot use the "Forgot Password" function, the most reliable "best" method is to perform a hard reset using the physical button on the DVR’s motherboard.
Release the connection. The system will boot up completely wiped to factory default settings.
Avoid obvious sequences like 12345 . Mix uppercase letters, lowercase letters, numbers, and symbols.
The tool will output a 6-digit or 4-digit (e.g., 000000 , 123456 , or a unique combination like 513058 ). Type this generated code into your DVR login screen.
Fill these out immediately in the Account settings.
Opening the DVR case may void your warranty. If you are unsure, seek assistance from a professional technician.