Follow these troubleshooting steps in order to re-establish the connection between your fingerprint driver and its software components. Step 1: Run the Hardware and Devices Troubleshooter
Sometimes the sensor hardware gets stuck in an error state. Shut down your computer completely. Unplug the AC power adapter. Press and hold the power button for 30–60 seconds . Plug the charger back in and turn on the laptop.
Turn on the laptop and check if the fingerprint reader works. Step 2: Enable Biometrics in the BIOS/UEFI unable to detect swc for fingerprint driver
Check the box that says and click Uninstall .
The error typically signifies a critical communication failure between your biometric hardware and your operating system, usually caused by missing Software Components (SWC), corrupted driver installations, or restricted BIOS/firmware permissions. This issue frequently strikes after major Windows updates or clean OS installations, rendering Windows Hello completely unavailable. Follow these troubleshooting steps in order to re-establish
A conflict can occur where an internet connection allows Windows to automatically install a generic driver that overwrites the correct one. An offline install prevents this.
The system is unable to detect the required Software Component (SWC) associated with the fingerprint driver. This typically indicates a missing, corrupted, or incorrectly installed driver component. Unplug the AC power adapter
# Check if SWC exists ls -la /opt/google/swc/ # Manually download/place the correct .swc file for your sensor
After that, run: dism /online /cleanup-image /restorehealth . 3. Re-register Windows Hello Go to .
Restart your computer and repeatedly press the BIOS setup key (usually , F10 , Del , or F12 depending on your manufacturer).